Uncategorized

We think it's time to really turn up the heat on our dry cleaning quality and service. So much that we're inviting the public to mystery shop our locations. And, of course, we'll pay for your cleaning to do it. The more we know - the better we can become. We measure ourselves every day, but we think … [Read more...] about Looking For a Few Good Men, Women…and Mystery Shoppers!

Many of our customers have completed survey cards at some point in time; for our business or other businesses. We thought we'd make it a little easier by placing our Al Phillips The Cleaner Customer Survey on our website for you. We're not sure that this will make it to our Green Initiatives page, … [Read more...] about Al Phillips The Cleaner Customer Survey _ 30% Off Your Next Visit!

We know that most people think dry cleaning is a chore, and an expense that one doesn't come away with many good feelings about it at the point of purchase. Let's face it...putting your nicely cleaned and pressed item on, even though you look so spiffy, does not compare to having a nice meal and … [Read more...] about Free Dry Cleaning – Odds on Favorite: Al Phillips The Cleaner!

We know that it's not a perfect world and we don't profess to think we've reached the point of service excellence that we can rest on our laurels. In fact, we understand that everyday we need to keep a sense of heightened awaress to our quality and service shortcomings. We do get it right more often … [Read more...] about Service Excellence – Raving Fan(tastic)!!!