The garment: A black, grey & white dress made of polyester, rayon and spandex. The care label states: P rofessionally Dry Clean with Hydrocarbon Solvents with the corresponding International Code Symbol.
The problem: During proper professional drycleaning in a hydrocarbon cleaning system, as labeled, components of the black dye bled, resulting in fading and transfer of dark dyestuffs onto the white sections of fabric.
Who’s responsible? The manufacturer since the black fabric was not able to withstand the recommended professional drycleaning without bleeding, fading and adverse dye migration.
What to do: This dress should be returned to the retailer or manufacturer.