Brand Name: Helmut Lang
RN#: 119376
Helmut Lang, LLC. Importer 165 Polito Ave. Lyndhurst, NJ 07071
Phone: (201) 728-5708 or 888-850-5402
Fax: (201) 939-0612
www.helmutlang.com
The garment: A ladies white blazer with black leather collar trim. The white fabric is a blend of cotton, linen, ramie, and elastane.The care label states: Professionally Leather Clean Only with no corresponding International Code Symbols.
The problem: During proper professional leather cleaning by any approved method, as labeled, the black leather trim dye bleeds, resulting in fading and transfer of black dye onto the white fabric.
Whos responsible? The manufacturer since the black leather trim was not able to withstand any standard professional leather cleaning without bleeding, fading and adverse dye migration.
What to do: This jacket should be returned to the place of purchase or manufacturer.
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