Brand Name: Jones New York
Jones Apparel Group USA, Inc.
Importer, Wholesaler, Manufacturer, Retailer
180 Rittenhouse Circle
Bristol, PA 19007
Phone: (215) 785-4000 or 1-888-255-7992
The garment: A black dress with white trim around the middle section made of mostly polyester blended with spandex. The care label states: d ry clean only with any solvent except trichloroethylenewith no International Code Symbols.
The problem: During proper professional drycleaning, as labeled, the black fabric dye bleeds, resulting in transfer of black color onto the white waistband trim fabric.
Whos responsible? The manufacturer since the black base fabric was not able to withstand professional drycleaning without bleeding, fading and adverse dye migration.
What to do: This dress should be returned to the retailer or manufacturer.
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