Brand Name: Dela-Jo by Lida
RN#: 103998
DELA-JO Importer, Wholesaler, Manufacturing
1336 Santee St.
Los Angeles, CA 90015
Phone: (213) 749-1120
Fax: (213) 749-1035
www.djcollection.com
The garment: A gray polyester ladies special occasion jacket with a ribbon trim containing silver coated beads and rhinestones. The care label reads, Dry Clean Only and there are no International Cleanability Symbols to support the wording.
The problem: After drycleaning some of the beads are beginning to dissolve while others are losing their coating and silver color. The decorative bead trim is now damaged resulting in an objectionable appearance, as well as plastic bead stains on nearby fabric.
Whos responsible? The manufacturer, since all components on a garment must be able to withstand the recommended professional cleaning process, as labeled.
What to do: This jacket should be returned to the place of purchase or the manufacturer.
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